What we can offer
By guaranteeing one point of contact throughout the entire management journey and experience, you will always know who is looking after you and your property.
This helps build a strong and long-term relationship, ensuring we give you the service you want. There will be no need to worry about changing Property Managers or being passed from one department to another.
Based on our strong background in the property industry over many years, it is important to us that not only will we keep you updated with important information as and when required, but also provide you with our recommendations and guidance from the experience and knowledge we have gained.
We promise to listen to you and this will help us ensure we provide a bespoke service, to meet your own specific wishes and requirements. We look forward to looking after and managing your property/portfolio.
Full Management
PropOp provide an extensive full property management service. This is designed to offer a complete hands off experience to all of our landlords.
Many of the services included are noted accordingly >>>
Full Management:
Marketing of property To Let
Viewing of property with prospective tenants
Application/Referencing of prospective tenants
Lease Signing and ‘Move In’ process with tenants
Provide and check Inventory of property
Rent Collection
Routine Inspections of property
Undertake and manage pro-active and reactive maintenance
Liaise and manage communal repairs with neighbouring owners when required
Manage and update utility suppliers and councils
Manage Insurance claims with landlords policy cover provider
End of Tenancy Inspection
Register and Manage deposit handling with approved scheme
Manage and Instruct safety certification
Key handling
Provide one point of contact to tenants
HMO services
We are happy to offer our services to manage HMO properties. With a proven track record working for a well-established company in Edinburgh that focused on student HMO accommodation, we are very experienced and knowledgeable in this area.
Managing an HMO property brings additional responsibilities, and it is vitally important this is well looked after. Establishing relationships and maintaining strong communication with not only the tenants, but neighbouring owners and the relevant councils are big factors in the success of an HMO properties performance. We recognise this and are well placed to ensuring our service meets these additional demands.
Under our Full Management we would also look after the following requirements for an HMO licensed property:
Arrange and manage necessary maintenance to meet HMO regulations.
Prepare and submit new and renewal applications to relevant council.
Erect and display HMO site notice at property
Remove site notice after the obligatory period of 21 days.
Arrange safety check documents and provide to relevant council.
Arrange and attend HMO inspections with Council Inspector to ensure requirements are met.
Arrange any necessary work flagged by Council Inspector.
Provide confirmation of works completed and any necessary evidence to council.
Communicate to all neighbours on any HMO grant of license or other relevant information.
Manage and correspond any HMO objections with neighbours.
Attend HMO committees for any licensing conditions including objections.
Apply and manage sensitive Let status if felt necessary or instructed as required.
Arrange and manage Fire Risk Assessments of property
Let Only
PropOp provide a Let Only service on behalf of Landlords. Should you wish to manage the day to day requirements yourself or have an alternative service in place, then feel free to leave the Tenant Find stage to us.
Our Let Only service includes the following:
Marketing of property To Let
Tenant Find and carry out viewings
Application and Reference check process
Lease Signing
Optional additions:
Inventory of property
Meet and ‘Move In’ tenants on lease start date
